Michael Lama – Deer Path Inn General Manager: A quote from Mr. Lama on the success of the Deer Path Inn: “We treat our guests who come here like family. We do everything for them with passion and we provide them with the best quality of service and food. We have white jacket service along with the old-fashioned white gloves. As you walk into the hotel, the ceiling (with all imported pine beams from England) further enhance the setting…its very special. You walk into the lobby and there are all fresh flowers all the time. You go into the bathroom and there is a beautiful flower arrangement in an exquisite Italian vase. I’ll be honest with you, when things are tough you have to have shiny shoes. I tell my staff ‘just think about what your parents did when you were a little kid. When they invited people to your house what did they do? They brought out the best china and silver, they cleaned everywhere, and they made sure they prepare the best dinner served with passion and love’. That’s what it is. That’s the hospitality business."
